Tag Archives: employees

A Whole-ly Underwhelming Response

By Jason Menard

Hindsight may be 20/20, but when it comes to businesses and social media, a little foresight can help nip a lot of problems in the bud. It’s safe to say that Whole Foods’ whole-ly underwhelming response to an ex-employee’s combustible resignation letter suggests that when looking at the potential impact of this letter, the company’s eyes were firmly shut.

One of the biggest challenges companies face in today’s electronically dominated communications world is determining how great of a response they should make to challenges to their brand. You don’t want to raze the landscape to get rid of one small pest. Conversely, you don’t want to approach Mothra with a flyswatter. Continue reading

Some Businesses Need a Kick in the Assets

By Jason Menard

To paraphrase John Hurt in the film The Elephant Man, “I am not a stakeholder, I am not an asset or a resource. I’m a human being. I… am… a… man.”

I’m Jay. Nice to meet you. However, if you go by the way businesses speak about its employees, one would think that people are no more important than the computer they’re working on, or the phone with which they’re calling you. Continue reading

US Labour Board Says You Can Criticize Your Boss On-line; But Should You?

By Jason Menard

Just over two months ago, I wrote about how poor choices when using Facebook could prevent you from getting a job in the future. And while that may be true, a landmark case in the U.S. may define whether or not what you say on Facebook could get you fired from the one you already have!

The story in question is about a Connecticut emergency medical technician who took to the Internet via Facebook to criticize her supervisor. Long story short, she was fired and now the National Labor Relations Board in the U.S. said that the firing was illegal as it violated the EMT’s First Amendment rights. Continue reading

Separating Personal, Professional Social Media Interactions

By Jason Menard

Social media in the workplace is in its infancy and, as with any developing industry, it’s undergoing some growing pains.

Earlier this week, someone that I follow on Twitter posted this message: “If you don’t trust your employees to communicate with good judgment, then you have a hiring problem not a social media problem.”

I’ve heard variations of this a number of times, in a number of forums. It sounds nice and all – it’s certainly all-encompassing, inclusionary, and empowering.

It’s also wrong. Continue reading