Tag Archives: social media

Language Lessons

By Jay Menard

What’s more important? Using one’s voice or being able to listen? When it comes to trying to engage a diverse, but largely fragmented, public, we need to focus on a few key language lessons.

Even more important than the act of listening is the ability to understand. It’s where we often fall short and where more of our efforts need to fall. Continue reading

Collaboration, Compromise Not Dirty Words

By Jason Menard

A friend whose voice I respect on Twitter as one rooted in common sense and decorum recently attended a conference on growing her market. One of the takeaways, she Tweeted, was that the most common word heard at the conference was “collaboration.”

As in, collaborative efforts between organizations to foster growth; as in collaboration amongst different groups to maximize strengths and fortify weaknesses; as in collaboration to reach a mutually beneficial goal.

Collaboration: whether you’re talking business or politics, it’s almost always the solution.

Unfortunately, too many of us see collaboration — and its necessary ingredient compromise — as dirty words. Continue reading

No Comment? What’s the Point?

By Jason Menard

To paraphrase the sage Uncle Ben, with great blogging comes great responsibility — and, for me, that responsibility is first and foremost to allow reader comments.

However, I believe there is a caveat: allowing reader comments does not equal allowing ALL reader comments.

I believe that if you’re going to publish a blog in a public forum — sharing your thoughts, opinions, and ideas with the world — then you have a moral obligation to allow readers to reply. To not do so, in my opinion, betrays a touch of arrogance combined with a heaping helping of missed opportunity. Continue reading

What I Said About Joe

By Jason Menard

I’m not a rube; I’m not a patsy; nor am I ignorant. Yet you wouldn’t know that because, according to some of the self-professed arbiters of what’s right in London, because I don’t think that Mayor Joe Fontana should be forced to step down, I must be one of the aforementioned three.

It seems many in this so-called London, ON Twitterverse (and it’s orbiting social networks) can’t get the simple fact that disagreeing with the motion asking for the mayor to step down does not directly equal approval of Fontana’s behaviour or the situation the city finds itself in. Continue reading

What Happens in the Board Room Should Stay in the Board Room

By Jason Menard

When it comes to trying to connect with their audiences, business spokespeople need to paraphrase the old (and somewhat overused) Las Vegas tag line: “Whatever happens in the board room stays in the board room.”

Too many people – and this condition is not the exclusive domain of business types – are afflicted with the belief that using big words makes one sound smarter. There are many insidious reasons for why this started: from the Bullshit Baffles Brains theory to the “We Don’t Want to Tell the Truth, So We’re Going to Spend 15 Minutes Filling the Air with Empty Words” but what’s now happened is that good, solid, hard-working people have contracted this disease. Continue reading